Life at a university can come with its own vocabulary, phrases, and norms that may not be obvious at first. These values, norms, and expectations are sometimes referred to as a “hidden curriculum,” as it's often expected that students learn these things, despite not being directly taught in classes or even student orientation.
On this page you will find a collection of resources on the topic of hidden curriculum, including a quick reference guide of words and phrases that are common around college campuses, what they mean, and how they pertain to life at Syracuse University.
The following video is a Tedx Talk by Anthony Jack is a former first generation college student, and how holds a PhD from Harvard University and is the Faculty Director of the Boston University Newbury Center and Associate Professor of Higher Education Leadership at Boston University. His Tedx Talk discusses the challenges new college students face, especially those who are the first in their families to attend university. The video is around 12 minutes long and has English subtitles.
This box contains important offices you may need while you are at Syracuse University, what they do, and their website information.
Academic Advising - Helps you pick classes, choose a major, and make sure you’re on track to graduate. Don’t skip your appointments! This website lists the contact information for specific colleges' advising offices.
Bursar's Office - Processes your bill and takes your payments (tuition, fees, etc.). Think of it as the “college cashier.”
Career Services - Helps you find internships, jobs, and write résumés. They also do mock interviews and host career fairs.
Center for Learning and Student Success (aka CLASS) - Provides tutoring, study skills help, academic coaching, and other programming to support you in your academic journey.
Dean of Students - Responsible for a wide range of student-related matters outside of the classroom, including student conduct, outreach and support, and addressing student concerns. The Dean of Students leads the teams in Community Standards, Student Outreach and Support, Student Title IX Case Management and Student Remote Support Programs.
Financial Aid Office - Helps you with FAFSA, scholarships, loans, and grants. Go here if you have questions about paying for school.
Intercultural Collective - Provides welcoming spaces and programs to promote and celebrate student belonging and our shared Orange values.
Mental Health Services - Provided through the Barnes Center, SU offers mental health services such as counseling, workshops, and crisis care. Services are confidential and free.
Registrar's Office - Manages course registration, transcripts, enrollment verification, and graduation clearance.
Residential Living - Provides community building programs in the residence halls; helps with other housing needs like lock-outs, moves, and maintenance.
Student Outreach and Support - The Student Outreach and Support team helps students during their time at Syracuse University with individual support services for issues both in and out of the classroom. They can help student submit leave of absence requests, advise students in the University Student Conduct Process, and offer one-time emergency aid.
You’re not expected to know all this information when you arrive at college for your first semester, but you are expected to learn how to navigate it. However, there are people and resources available to help you every step of the way. The hidden curriculum becomes less hidden when you ask questions, build relationships, and advocate for yourself.