You no longer need to request a Named-User account to get an ArcGIS Online account at SU or SUNY-ESF. Just go to SU's ArcGIS Online, ArcGIS StoryMaps, or the Esri Academy websites and log in with your SU NetID and password. See the "Logging In to SU's ArcGIS Account" tab on the left to see how to login.
If you are a faculty member requesting a full license of ArcGIS Pro software for your SU laptop or desktop, contact your Department, School, or College’s IT person for assistance.
If you are an SU administrator or staff member requesting an account and need to use ArcGIS for official SU business, please contact arcgis@syr.edu for more details about access and software. Please indicate if the account will be used for personal, or for research or for SU business use.
The Educational site license for ArcGIS has an annual renewal date of August 15th every year. Those who have Named user licenses or login in through Single-Sign-On (SSO) do not need to renew. Your software will renew automatically.