RefWorks has an excellent Online Help system that you can search and browse to find the answer to your question. Some of the more common questions are listed below. Click the linked question for the full answer.
A: RefShare provides users the ability to allow users to share their Refworks database or just specific folders from their RefWorks database with others, to allow exporting, printing, generating a list of references, and custom output styles. Other ways to share your citations
A: RefGrab-It is a bookmarklet that works with your browser to capture bibliographic information from web pages giving you the option to import that data into your RefWorks account. More Help on RefGrab-It